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Meet Our People
John Vincent Pimentel
Business Leader. Policy Consultant. Reform advocate.
John earned his first master’s degree on political economy, specializing in international political economy and development, at a notable business school renowned for its distinguished professors sought for their economic forecasts and policy expertise. Thereafter, he worked intensively as a policy consultant for Philippine and foreign business groups ardently campaigning for macro- investment climate-improving reforms. In this stint, he was privileged to interact with and learn from industry movers and game-changers in the field of national policy advocacy. This professional experience honed his passion for public policy and informed his drive to pursue further studies on state-business relations in a London-based school prestigious for its unique focus on developing nation rhetoric. Upon returning home, he assumed the role of Chief Political Affairs Officer in his father’s Congressional office, managing a whole spectrum of tasks supervising administrative matters, handling constituent emergencies, and co-formulating his principal’s legislative policy agenda. His interactions on the ground have inspired him to establish and pioneer small-to-medium scale businesses while managing an expanding real estate development company his father has founded. These efforts have led him to be elected President of a local business group, where his earlier experience in the Chamber movement informed his initiatives on local business policy reforms. Shortly after, his seniors in the Chamber movement selected him as the only young leader to co-found a business organization that aims to attract greater investment in Mindanao by calling for tighter unity among its business leaders and advocating a passionate pursuit of meaningful reforms to improve its enabling business environment.
Mikee got his bachelor's degree at a catholic institution and earned a latin honour and a civil service eligibility. Thereafter, he worked as an accounting staff, in charged of the credit card claims at a mobile phone company in Davao city. After a year of experience he return home to seek opportunity of growth and learning, and found it at MaxCell. He applied and got hired as an agent, after two months he was designated as administrative and hr officer then promoted as finance manager. As Finance Manager, he oversee all areas of finance and administration including: payroll, accounts payable and receivables, job costing, cash management, general ledger, inventory, banking and reconciliations, and sales commission tracking. Prepare quarterly financial statements and special reports required and ensure compliance with small business regulations and tax laws. He also serve as the focal point for human resources management. There are a number of things he enjoy while working with MaxCell, such as problem solving, providing timely and relevant analyses, and working as a team to grow the company.
Analiza completed her Bachelor of Science degree in Commerce majoring in Computer Management at the only Catholic school in Tandag City. Prior to becoming a Team Leader at Maxcell, she gained a total of 12 years of work experience in three prestigious call centers, both in the Philippines and abroad. Just 23 days after graduating, Analiza secured her first job as the Dean's secretary for the College of Teachers Education at the same school where she completed her studies. Her journey in the call center or BPO industry began when she moved to Cebu, where life presented her with an opportunity to work in a financial account based in the United States. This role exposed her to the daily operations of a bank, including managing credit card and debit card charges, handling disputes, billing, and interacting with merchants and other banks. It taught her valuable skills in dealing with angry customers and merchants, enabling her to provide world-class customer service. Driven by her hunger for success, Analiza decided to move to Manila and apply at one of the best call centers in Makati City, formerly known as Convergys Philippines. Fortunately, she was hired to work across different lines of business within the company. This included providing customer service for health and beauty products to U.S. customers and handling an account for a corporation that is a subsidiary of General Motors, headquartered in Detroit, Michigan, United States. The said account provides subscription-based communications, in-vehicle security, emergency services, turn-by-turn navigation, and remote diagnostics systems across various countries. Analiza also received several awards, such as "Top 3 Agent" and "Top Quality," on certain occasions. After working for nearly six years in the same company, Analiza was offered another job opportunity, which she unquestionably seized as a once-in-a-lifetime chance to work abroad. She joined Agoda.com, one of the leading online travel and accommodation companies in the world, primarily catering to customers in the Asia-Pacific region. With headquarters in Singapore and operations in Bangkok, Thailand, Analiza's role involved handling reservations for lodging, flights, ground transportation, and activities. She excelled at resolving problems and addressing issues related to customers' online reservations. In 2019, she was awarded the title of "Miss Diplomat" by Agoda, recognizing her ability to handle different types of customers in a sensitive and effective manner. This experience not only refined her skills in the BPO industry but also broadened her horizons within the travel and accommodation industry. It provided her with a deeper understanding of diverse cultures and the opportunity to work with people from various races and nationalities.
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