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Meet Our People

John Vincent Pimentel

John Vincent Pimentel

MaxCell President and CEO

Business Leader. Policy Consultant. Reform advocate.

John earned his first master’s degree on political economy, specializing in international political economy and development, at a notable business school renowned for its distinguished professors sought for their economic forecasts and policy expertise. Thereafter, he worked intensively as a policy consultant for Philippine and foreign business groups ardently campaigning for macro- investment climate-improving reforms. In this stint, he was privileged to interact with and learn from industry movers and game-changers in the field of national policy advocacy. This professional experience honed his passion for public policy and informed his drive to pursue further studies on state-business relations in a London-based school prestigious for its unique focus on developing nation rhetoric. Upon returning home, he assumed the role of Chief Political Affairs Officer in his father’s Congressional office, managing a whole spectrum of tasks supervising administrative matters, handling constituent emergencies, and co-formulating his principal’s legislative policy agenda. His interactions on the ground have inspired him to establish and pioneer small-to-medium scale businesses while managing an expanding real estate development company his father has founded. These efforts have led him to be elected President of a local business group, where his earlier experience in the Chamber movement informed his initiatives on local business policy reforms. Shortly after, his seniors in the Chamber movement selected him as the only young leader to co-found a business organization that aims to attract greater investment in Mindanao by calling for tighter unity among its business leaders and advocating a passionate pursuit of meaningful reforms to improve its enabling business environment.
Arncel Calihat

Arncel Calihat

Team Leader

Introducing Queen , a seasoned professional with an impressive 7-year tenure in the dynamic world of Business Process Outsourcing (BPO). Beginning as an Agent and ascending the ranks to a Subject Matter Expert (SME) before transitioning to the role of Track Trainee Supervisor, Queen has embodied the essence of growth and versatility in the BPO landscape. With a career spanning diverse cultural backgrounds and spanning across various call centers, Queen has honed their expertise in both Customer Service Representative and Outbound Sales domains, handling campaigns from the US and UK markets with finesse and proficiency. At the core of Queen's journey lies a commitment to nurturing talent and fostering team excellence. Through adept leadership and people management skills, Queen has successfully led and mentored diverse teams, driving them towards peak performance and delivering exceptional results in the BPO arena. Queen's journey stands as a testament to the boundless opportunities and rich experiences that the BPO industry offers. Join us in celebrating their remarkable journey and the invaluable contributions they continue to make to our team and the wider BPO community.
Raymund Ian Bagnol

Raymund Ian Bagnol

IT Specialist

Ver Manuel

Ver Manuel

Chief Operating Officer

A people-oriented Executive with more than a decade of experience driving worldwide delivery functions of companies from start-ups to enterprises, assisting and executing transformational initiatives, including outsourcing, offshoring, and digitization. Successfully implemented and managed large- and small-scale client engagements across a global, multi-national enterprise. Responsible for developing and managing high-performance teams focused on delivering revenue growth, client satisfaction, process improvement, cost reductions, and employee satisfaction objectives.
Joemar Parco

Joemar Parco

HR and Admin Officer

Jesmar Cabadonga

Jesmar Cabadonga

Corporate Secretary

Erwin Cubio

Erwin Cubio

IT Consultant

As an IT consultant, I specialize in providing comprehensive technological solutions to businesses across various industries. With a strong background in IT infrastructure, systems analysis, and software development, I offer tailored strategies to optimize efficiency, enhance security, and drive innovation within organizations. My approach is collaborative and client-centric. I begin by gaining a deep understanding of the client's business objectives, challenges, and existing IT landscape. Based on this assessment, I develop tailored solutions that deliver tangible results and drive business growth. Throughout the engagement, I prioritize communication, transparency, and responsiveness to ensure that clients are informed and involved at every step of the process.
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