Arncel Calihat

Introducing Queen , a seasoned professional with an impressive 7-year tenure in the dynamic world of Business Process Outsourcing (BPO). Beginning as an Agent and ascending the ranks to a Subject Matter Expert (SME) before transitioning to the role of Track Trainee Supervisor, Queen has embodied the essence of growth and versatility in the BPO landscape.

With a career spanning diverse cultural backgrounds and spanning across various call centers, Queen has honed their expertise in both Customer Service Representative and Outbound Sales domains, handling campaigns from the US and UK markets with finesse and proficiency.

At the core of Queen's journey lies a commitment to nurturing talent and fostering team excellence. Through adept leadership and people management skills, Queen has successfully led and mentored diverse teams, driving them towards peak performance and delivering exceptional results in the BPO arena.

Queen's journey stands as a testament to the boundless opportunities and rich experiences that the BPO industry offers. Join us in celebrating their remarkable journey and the invaluable contributions they continue to make to our team and the wider BPO community.